Frequently Asked Questions
Everything you need to know about your Pistons 313 Shop order.
Are your jerseys and apparel officially licensed?
Yes, all products sold at Pistons 313 Shop are 100% officially licensed and sourced directly from approved manufacturers to ensure authenticity.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for fans who need their gear before game day.
What is your return policy for sports apparel?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that custom-printed jerseys are final sale.
Do you offer international shipping to fans outside the US?
Absolutely! We ship worldwide so Pistons fans across the globe can represent the 313. International delivery times vary by location.
How should I care for my swingman jersey to ensure it lasts?
We recommend machine washing your jersey inside out in cold water on a gentle cycle and hanging it to dry to preserve the heat-applied graphics.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.